

Overview
Kev Clinical, a multi-location care provider, was facing delays in intake processing and frequent data inconsistencies across referrals. Manual payer checks and document matching were consuming staff time and slowing down patient onboarding.
What Claim Health improved
1. Faster intake performance
With automated extraction and instant coverage verification, Kev Clinical reduced their average intake time by 37%. Staff no longer chase missing information, and cases move through the pipeline with far fewer stalls.
2. Cleaner, more accurate data
Before adopting Claim Health, duplicate entries and outdated payer details were common. The platform’s smart validation and auto-matching tools cut data issues by 22%, decreasing rework and improving claim quality.
3. Higher revenue capture
Kev Clinical recovered $54,000 in missed or underpaid claims thanks to automated payment matching and discrepancy detection. The team now catches issues early instead of discovering them weeks later.
Conclusion
By removing repetitive administrative workload and tightening operational accuracy, Claim Health helped Kev Clinical run faster, cleaner, and with far better financial visibility.
Claim Health integrated directly into Kev Clinical's existing workflows, replacing manual checks with automated verification, document parsing, and real-time eligibility insights. Staff no longer had to chase missing information or switch between multiple portals — everything surfaced in one streamlined dashboard.
The system continuously monitored payer rules and coverage changes, ensuring each referral and claim was validated before submission. This removed guesswork, reduced rework, and gave the team a reliable, unified source of truth.
Within weeks, Kev Clinical saw dramatic gains in efficiency. Intake tasks that once required back-and-forth now progressed cleanly, with fewer touchpoints and fewer delays.
Operational accuracy improved as automated matching removed common demographic and payer errors. Leadership gained clearer visibility on claim status, potential denials, and financial opportunities.
Ultimately, the agency recaptured lost revenue, reduced manual workload, and established a more predictable, scalable operational rhythm.